SalvationArmyGifts.com: Special Orders Catalog
  
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Approved Vendor for the Salvation Army
Now we're on Facebook

Produced for and with the
Trade Department by:

LDA Creations
2328 Silver Lake Road
Dayton, Virginia 22821
1-800-327-5532

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Solution Graphics

SalvationArmyGifts.com and the Special Orders Catalog are created by LDA Creations, a company that has been making custom pieces in small quantities for very special clients, including Salvation Army corps, since 1987. We are an Approved Trade Vendor and create these items in cooperation with the US Salvation Army Trade Department.

We design and manufacture each one right here in our own workshop at Silver Lake Mill in the Shenandoah Valley of Virginia, a most inspiring location. Making each item under our own roof gives us unparalleled control over quality and completion dates of all orders placed through SalvationArmyGifts.com.

Frequently asked questions regarding our policies and business.

How do I contact SalvationArmyGifts.com?
What are your payment options?
How long have you been in business?
Do you ship to Alaska and Hawaii?
Do you ship to addresses outside the US?
How do you deliver your merchandise?
What is the time frame for delivery?
What are your shipping charges?
Can I get express shipping?
What is your return policy?
What is your privacy policy?

 

How do I contact SalvationArmyGifts.com?

Please see our contact page.

What are your payment options?

We accept Visa, Mastercard, American Express, Discover and PayPal account.

Also, we allow any Salvation Army corps to be invoiced. Just choose "Bill Me " as your payment option and use an official Salvation Army address for BOTH billing and shipping.

How long have you been in business?

SalvationArmyGifts.com is created by LDA Creations, a company that has been making custom pieces in small quantities for very special clients since 1987. We have had the privilege of working with presidents and vice presidents, the social elite, fine retailers and resorts, embassies, museums and community groups over the years to create exactly the right token for special events. We are putting our experience to work making truly elegant gifts and favors for you.

Do you ship to Alaska and Hawaii?

We happily ship to Alaska and Hawaii, but we cannot offer the same rates we show for the continental U.S. Please call us or place your order online using the 'Bill Me' option. We will calculate the actual rate for shipping and discuss it with you before finalizing your order.

Do you ship to addresses outside the US?

We are happy to ship outside the continental U.S., but please call us or email us with your order and shipping destinations. We will then figure the actual shipping charges and bill you accordingly.

How do you deliver your merchandise?

Your items will be delivered by UPS or Federal Express. You choose speed of delivery at checkout. (see shipping charges below.)

What is the time frame for delivery?

Orders normally ship about 7 days from when you place the order. Personalized orders (those with names/words added on.) require about 5 business days to produce. Orders can be shipped faster (even custom ones), but please call to confirm that we can accommodate this in our production schedule. This does not include shipping time. You choose shipping method at checkout.

What are your shipping charges?

These shipping charges are valid in the continental US. We are happy to ship outside the continental US, but please call us or email us with your order and shipping destinations. We will then figure the actual shipping charges and bill you accordingly.

Shipping addresses provided that are RESIDENTIAL or PO Boxes may accrue costs in addition to our shipping schedule. We will contact those customers with a shipping quote.

Method of Shipping
Order Total
Shipping Charge
Ground
$0 - 50.00
$6.00
 
$50.01 - 75.00
$7.00
 
$75.01 - 100.00
$8.00
 
$100.01 - 250.00
$9.00
 
$250.01 - 500.00
$12.00
 
$500.01 - 1000.00
$20.00
 
more than $1000.00
FREE

Can I get express shipping?

We are happy to send packages by overnight, 2-day, or 3-day shipping. If you need an order quickly (in two weeks or less), please call us prior to placing your order to ensure that we can fullfill the order in the time needed and help you select the most cost-efficient shipping method for your order. Many of our items are 'made-to-order', and we will estimate how long in-house processing will take.

What is your return policy?

Please inspect your package immediately upon arrival and report mistakes or breakage to us immediately. (within five working days)

For personalized items: If we have made any error in producing your personalized item, we will gladly replace the item as quickly as possible. Because these items are custom-created at your request, sales are otherwise final.

For items that are not personalized: You may return any non-personalized item within 14 days. You are responsible for shipping costs. Items should be returned in their original packing cartons or with comparable protection.

What is your privacy policy?

We respect your privacy and hope that you find our privacy policy refreshingly simple.

All personal information entrusted to us will not be sold or given away to anyone. We reserve the right to send emails or 'snail mails' that are directly related to our own products, but we promise not to do this ad nauseum. Any marketing email that we send will include a 'remove me' link.

If you should choose to use our "Tell a Friend" service, we will not retain your friend's email. The friend's email will be used only for the one time event of sending the email that you create while you are on our site.

Credit card numbers used to purchase items on our site are not stored on our system, but are processed by PayPal.

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LDA Creations, Inc.
 
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